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ACCOMPLISHMENTS

  • Learned sculpting techniques to build literacy props.
  • Compiled a multimedia Web site profiling acclaimed children's librarian Lillian H. Smith.
  • Experimented with a new approach to book talking through my Rappin Librarian character.
  • Conceived a Harry Potter day activity that digitally photographed participants and inserted them into a scene from the movie.
  • Researched and wrote a history of the Aylmer Old Town Hall Library and participated in an anniversary celebration.
  • Designed a touch-screen new book display to celebrate Ontario Public Library Week.
  • Successfully applied to Hewlett-Packard Canada for a laptop donation to the Elgin County Library.


    RESPONSIBILITIES

    Reference and Public Service

  • Provide assistance locating and selecting resources
  • Answer questions in person, by phone and via e-mail
  • Participate in community outreach
  • Offer computer training
  • Special order items that are unavailable
  • Plan and deliver programming

    Library Branch Operations

  • Create and update memberships in database
  • Loan and receive materials
  • Manage public use of Internet terminals
  • Create promotional posters, flyers and booklets
  • Co-chair monthly branch meeting
  • Monitor and replenish supplies

    Supervisory and Administrative

  • Train new staff on policies and procedures
  • Authorize returns, damage discounts and coupon overrides
  • Respond to problems in a timely and courteous manner
  • Intervene if transactions are not executed properly
  • Assist managers with opening and closing the store
  • Prepare paperwork for submission to head office
  • Identify and implement methods for improving efficiency


    EMPLOYMENT HISTORY

    Chapters London, ON (November 2006 - Present)
    Customer Experience Representative

    Hired as sales staff and advanced to cash, ultimately assuming one of the supervisory positions of Cashier on Duty. Responsible for the front of the store and other cashiers. Available to work any shift in a typical fourteen hour business day.

    Colchester-East Hants Public Library Truro, NS (September 2004 - September 2005)
    Library Assistant

    Involved in most aspects of branch activity including the reference desk, circulation and programming. Due to frequent travel, it was necessary to drive the library's car and van to transport equipment, supplies and other staff.

    County of Elgin St. Thomas, ON (December 2001 - March 2003)
    Cultural Services Department (Library, Archives and Museum)

    Completed four contract positions beginning with the two roles as CAP staff for the Library department, followed by a position as Digitization Assistant with the Archives and later Web designer for the Museum. Frequently asked to undertake special projects utilizing digital manipulation and multimedia software.


    EDUCATION

    Masters of Library and Information Science
     Faculty of Information and Media Studies
    University of Western Ontario
    2009


    PROFESSIONAL ASSOCIATIONS

    Member of the Association for Library Service to Children